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Terms of Service

Last Updated: January 5, 2026

Agreement to Terms

By accessing and using Kuhailan's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

Use of Our Website

Eligibility

You must be at least 18 years old to make purchases on our website. By using our services, you represent that you meet this age requirement.

Account Responsibilities

If you create an account with us, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Products and Services

Product Information

We strive to provide accurate product descriptions and images. However:

  • Colors may vary due to screen settings
  • We reserve the right to correct errors in pricing or descriptions
  • Product availability is subject to change without notice

Pricing

All prices are listed in UAE Dirhams (AED) and are subject to change without notice. We reserve the right to modify prices at any time.

Orders and Payment

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity

Payment

We accept various payment methods as displayed at checkout. Payment must be received before order processing. All transactions are processed securely through trusted payment gateways.

Shipping and Delivery

Shipping times and costs vary based on location and selected shipping method. Please refer to our Shipping Policy for detailed information.

Returns and Refunds

Please review our Refund Policy for information about returns, exchanges, and refunds.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Kuhailan and is protected by copyright and trademark laws. You may not:

  • Reproduce, distribute, or modify our content without permission
  • Use our trademarks or branding without authorization
  • Scrape or extract data from our website

Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Impersonate any person or entity
  • Transmit viruses or malicious code

Limitation of Liability

To the fullest extent permitted by law, Kuhailan shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

Indemnification

You agree to indemnify and hold Kuhailan harmless from any claims, damages, or expenses arising from your violation of these Terms of Service.

Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us at Hello@kuhailan.ae or via WhatsApp at +971 54 287 6619.

Have Questions?

If you have any questions about this policy, please contact us: